FAQs

To work with us, applicants must be 18 years or older, pass a background check through the Minnesota Department of Human Services (DHS), and complete required training such as the PCA/ICS provider training and orientation. Previous caregiving experience is a plus but not required for all roles.

Some roles require specific certifications or training, while others provide on-the-job training. All staff must complete a DHS background study and orientation training. We provide support and training resources to help you meet requirements.

You will work with individuals who receive home and community-based services, including people with developmental disabilities, mental health conditions, or physical disabilities who need support to live independently in their communities.

PCA (Personal Care Assistant) services focus on helping individuals with daily personal care tasks like bathing, dressing, and grooming. ICS (Integrated Community Supports) services focus on helping individuals participate in community life, develop skills, and achieve personal goals.

We serve communities throughout Minnesota including Minneapolis-Saint Paul, Rochester, Duluth, St. Cloud, Mankato, and more. Contact us to confirm coverage in your specific area.

Contact us by phone at 612-517-2010 or through our contact form. We'll learn about your needs, answer questions about our 245D services, discuss support options, and create a personalized care plan when you're ready to move forward.

Many of our services are covered through Medical Assistance (MA) and waiver programs in Minnesota. We work with case managers and county social services to ensure clients receive the support they are entitled to.

245D is a Minnesota state license administered by the Department of Human Services that ensures providers meet strict standards for quality, safety, and person-centered planning in delivering home and community-based services.

You can submit a referral through our Referrals page or call us directly at 612-517-2010. We welcome referrals from families, case managers, healthcare professionals, and community partners.